Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with El Centro, CA team member Monica Ramirez, who is celebrating her 2-year anniversary with StaxUP Storage.
You can meet Monica at StaxUP Storage in El Centro, CA.
Peter: How long will it be here for your anniversary at StaxUP?
Monica: It’ll be 2 years now on February second.
Peter: That’s a long time for any job nowadays. How did you get started with StaxUP?
Monica: I applied part-time for the assistant manager, so then from there they transferred me and in a few weeks at El Centro, they made me the manager.
Peter: Movin up quick, that’s great, Why do you think you moved up so quickly?
Monica: The manager that was here before me she was having some family matters that needed her attention and I filled the position.
Peter: Well, I’m glad you were there to step in and do a good job.
Monica: Thank you, I really have been. It’s been changing a lot honestly. I’ve just been trying to learn a lot.
Peter: What would you say are some of the big things you’ve learned since starting with StaxUP Storage?
Monica: A lot of patience and to treat everyone as if they were your family, you just have to be really patient.
Peter: Why is that?
Monica: A lot of customers are on a fixed income, maybe receiving money once per month, so you have to work with them financially. If you’re willing to work with them they’re willing to work with you.
Peter: I’ve heard that StaxUP as a whole is really good about working with people no matter what their situation is.
Monica At the end of the day they really thank you for it. I had someone bring me a hat with a Christmas card and she was really thankful because I was so patient with her.
Peter: That’s awesome!
Peter: You’re at the El Centro self storage facility right now?
Monica: That is correct.
Peter: Would you mind describing some of the defining features of the El Centro self storage facility?
Monica: The main thing is that there’s the Imperial Valley Mall about 5-10 minutes away depending on traffic.
Peter: Are all of the units drive up?
Monica: There are some hallway ones but most are drive up, and there are some parking spaces in the back. It’s pretty small here, to be honest. There are only about 300 storage units.
Peter: That sounds like a nice, homey place.
Monica: Exactly. It’s easier to maintain and know who your customers are. It makes it a little bit more convenient.
Peter: Do you have any hobbies outside of work?
Monica: I like to spend a lot of my time with my family. My husband also works for StaxUP and we have the same days off, so it makes it really convenient. If we’re not being homebodies, we take our kids to Heber Dunes its outdoorsy and they can ride bikes and stuff. It’s a state off-road vehicle park. It’s really nice and quiet. We really like it because they have security, so we like to bring our kids because of that.
Peter: I’ve never been offroading before.
Monica: I only recently got into it with my husband, so I’m learning a lot haha.
Peter: Do you guys like to go out to eat or do you cook at home?
Monica: Actually we like to grill out a lot almost every weekend. If not here in El Centro, then back home with my family. Especially on the weekends.
Peter: Is it the same dishes or is it different every time?
Monica: It’s pretty much whatever we’re in the mood for. We really don’t like to eat the same thing over and over.
Peter: Is there anything else that I haven’t asked that you want people to know?
Monica: I’m just really surprised with how fast this has gone by. I was just talking with my husband about how I started part-time and now it’ll be two whole years. It just goes by really fast.
Peter: At the end of these I like to ask if there’s anyone at the company who has helped you in the past that deserves a shout out. Does anyone on the team deserve a shout out from you?
Monica: Actually, besides my Imperial Valley team, Chad and Brandy. They pretty much took me under their wing and taught me what I know today. Them more than anyone really.