Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with Chula Vista, CA team member Gary Garcia, who is celebrating his 2-year anniversary with StaxUP Storage.
You can ask Gary for self storage help at StaxUP Storage in Chula Vista, CA.
Colby: What year anniversary are you celebrating?
Gary: This is my second year, so I’m just a baby in the company.
Colby: Take me back two years ago when you first applied, what was it about the company that stood out to you that made you want to work for them in the first place?
Gary: To be honest, I was just basically looking for a job at the time, I was just looking for something that was local and was in my trade range which was maintenance. But it wasn’t until after I met Julie and Don that I actually found out what kind of company I was getting myself into. And I realized that for me it was a great company, because they are going to give me opportunities that are kind of rare, you know?
Colby: For sure, for sure. So you’ve been there a couple of years now, what’s the biggest thing that you’ve learned about the industry since you’ve joined the company?
Gary: The diversity. There are so many different aspects to the self storage industry. Really we are here for the customers and to make their transition a pleasant one. It is a business, but we are also in the business of helping customers with what they are going through.
“Gary is super quick to catch on to software and procedures. He builds relationships really well with his customers. When we hired him for maintenance, it became apparent very quickly that he would be great in a customer-facing role. He runs a busy, tough property, but he does it in a cheerful, happy way. He really strives to learn more each day.”
Julie Merry, StaxUP Brand Vice President
Colby: Do you have a favorite story over the last year that really stands out that’s worth a retell?
Gary: I am not sure if I have a story but, we get to help the homeless and help those in need around Christmas and Thanksgiving. Sometimes just being a part of their story makes it a better story for myself.
Colby: Cool. Well, outside of self storage, what’s your favorite thing to do when you’re not at work?
Gary: I really, really enjoy annoying my kids! That’s what I really enjoy, that’s my hobby now. I have two kids. I have a teenage son and a preteen daughter. So just joking around with them; that’s my hobby now.
Colby: What’s your favorite place to eat?
Gary: Well I don’t really go out, so I guess my own kitchen is my favorite.
Colby: Oh okay, so what’s your favorite dish to make?
Gary: Oh that’s kind of hard. This morning I made egg white omelets and that turned out pretty good. I make a pretty good chicken enchilada casserole and Puerto Rican rice. Sometimes what I whip up I don’t even name so…
Colby: Right on right on, just good combinations?
Gary: Yeah, you know, a pinch of this, and a shake of that, and see what comes out. I enjoy cooking.
“It’s really nice seeing someone grow, especially someone like Gary. His hunger for knowledge is something that stands out to me. He’s so great at customer service. He has a way with people that makes them feel open and makes them laugh. Our customers always comment on how he makes the facility feel homey.”
Yesenia Wilhoite, Manager at StaxUP Storage on Hill Street
Colby: What’s your favorite thing to do in town? Is there a place you and the kids like to go hang out?
Gary: There’s a place in town called Aquatica. We’ve been going there for the past three or four years now and the kids look forward to it. When we started going it was always me and the kids and a bunch of different rides, but as the kids get older I don’t go to all the rides with them. My son always wants to go with his friends. I guess they have more fun with friends. But it does allow me to sit under the canape and do some reading. Now I am more of a homebody, I enjoy the simpler things, you know? Like Netflix.
Colby: Is there anyone you would like to give a shout out in celebration of year two?
Gary: Yeah, first and foremost, Don and Julie for giving me the opportunity to come on to the team, without them I don’t think I would be where I am now. And I do really appreciate their patience and guidance and understanding. My former manager Yesenia, I want to thank her for all she has done for me. My assistant manager is great. She is beyond great, and I really appreciate her so much. Ana of course deserves one. Monique, our district manager, has shown me encouragement. She has taught me so much and really goes beyond. To our new member Daniel for adapting really quick and being a great help to us. Pretty much the entire staff!